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National Design is a leading designer,
manufacturer and importer for the souvenir, gift, and chain retail
channels. Our goal is to make your working relationship with National
Design pleasant, professional, and profitable by providing superior
quality products backed with attentive and reliable customer service. |
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MINIMUM ORDER: $250
per billing address
DROP SHIPMENTS: Add $15.00 per
shipping address to ship to more than one location. Minimum order size
is $100 per location.
PACKOUTS: Special packaging quotes
required to change packouts shown. Prices shown do not apply for custom
packouts that vary from shown.
CANCELLATIONS/ORDER CHANGES:
Cancellations must be made within 24 hours of placing orders. Change
requests or cancellations after production begins will be charged for
any production costs incurred plus a cancellation fee of $100 when
appropriate.
RUSH ORDERS: A rush charge of the
greater of $25 or 10% will be added if product is to be delivered in
less than standard quoted lead time.
SHIPPING: Orders ship FOB
Shelbyville, Tennessee unless otherwise noted. All orders ship best way
at customer’s expense unless specified. Shipping charges for overnight
and second day delivery will be billed at customer’s expense.
LEAD TIMES: Production lead time
begins after graphics, samples, and credit are approved.
Stock Product: Ships in
3-5 working days.
Mixed Product: Ships in 10-20 working days.
3rd Party Labeling & Blistercard: Allow 6-8 weeks.
Orders over 10,000 pieces: Please call for turnaround time.
RETURN POLICY: Customer service
must be contacted before any action or for authorization. Returns and
adjustments will be accepted up to 60 days from ship date. |
CUSTOMER SERVICE:
7:00am - 4:30pm PST
PHONE:
1-800-366-7367 Ext 9
(858) 674-6040 Ext 9
Fax: (858) 674-4166
WEB SITE:
www.NationalDesign.com
EMAIL ORDERS, QUOTES, QUESTIONS:
Orders@NationalDesign.com
Or Contact your Sales Manager directly.
MAILING ADDRESS:
Corporate Headquarters
12121 Scripps Summit Dr., Ste. 200
San Diego, CA 92131
SAFETY: All writing inks and
coloring products conform to ASTM D4236 unless otherwise noted.
For more information on General
Certificate of Conformity please visit HTTP:\\GCC.NationalDesign.com |